FOR CONTRACTORS · SELF-COLLECTION IN NORWAY

You did the work.Follow up the payment.

Keep unpaid customer invoices and their follow-up together in Flip. Get support with notices, deadlines and documentation, with your confirmation before each next step.

See how it works

For direct bank invoices to customers in Flip, in Norway. Self-collection must be enabled for your business.

Less to keep track of

Deadlines, notices and the next step organised around the invoice.

Documentation stays with the case

Find the original invoice, sent notices and history whenever you need them.

You stay in control

Record payments, pause disputed claims and confirm before proceeding.

FROM INVOICE TO RESOLUTION

A clear path forward.

When an invoice is overdue, you need to know what was sent, what you are waiting for and what to do next.

  1. Start with the invoice

    The case starts with a sent, overdue customer invoice. You check that it remains unpaid and undisputed.

  2. Send a collection notice

    The notice and payment deadline are saved with the case. The customer receives the claim and payment instructions.

  3. Confirm before proceeding

    After the deadline and a banking buffer, you confirm non-payment before a payment demand and, later, a pre-enforcement notice.

  4. Pause when circumstances change

    Confirm full payment, or stop the case if the customer disputes it and review the claim. The history remains available.

  5. Prepare for further review

    If the claim remains unresolved, you receive a review package. You assess further action and submit to the appropriate authority yourself.

YOUR BUSINESS. YOUR CLAIM.

Support with follow-up. Control stays with you.

Self-collection means following up your own claim. Flip helps you manage the process. Payment is not guaranteed, and legal submission remains manual.

  • Check for customer payment before proceeding.
  • Review disputes and clarify the basis before continuing.
  • Keep documents, deadlines and events together.

Useful to know before you start.

What is self-collection?

Your contracting business follows up its own unpaid claim. Flip provides tools for notices, deadlines and documentation. You remain the creditor and responsible for the claim being correct.

Does my business need Tripletex?

Your customer invoice follow-up uses the invoice in Flip and your payment confirmation. It is separate from Flip collecting its own platform fees.

What if the customer has paid or disputes the invoice?

Record the payment or pause the case and review the dispute. A disputed case must not continue through ordinary automated follow-up.

Is the case automatically submitted to enforcement authorities?

No. You receive a review package and an overview of documents. Any assessment and submission to Norwegian enforcement authorities or the conciliation board is manual.

How do I get access?

Register your business with Flip. Self-collection must be enabled before you can start a case. Contact us to confirm availability and terms for your business.

From completed work to organised follow-up.

Keep the invoice, conversation and payment follow-up with the project.

All contractor benefits